FAQs

Filter by Topic
All
  • All
  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Refunds

Once we have received and thoroughly examined the items you returned, we will reach out to you directly with the outcome of the refund process. If everything is good on our end, the refund will be automatically processed through your original payment method. Kindly bear in mind that the refund may take a few days to reflect in your account, as your financial institution may require some time to process and post it.

Children's Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not use our Website or provide any personal information to us.

How long would it take to receive my product? Maïcosy guarantees easy delivery in a user-friendly system. Delivery time can take from 4 to 15 days Our products are shipped from warehouse within the United States and warehouse from all over the world, some items may require delay but we always try the best to deliver as soon as possible.
Unable to find satisfactory answers ? Contact Support